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Reviews
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Eva on Jan 27, 2024
5 out of 5 starsBeautiful pendant custom made for my necklace bought from the same shop. I love the combination of both, exactly what I wanted!
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Eva on Jan 13, 2024
5 out of 5 starsAbsolutely gorgeous gold bead necklace. This is my new favourite! Lovely seller too!
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Lourdes on Oct 30, 2023
5 out of 5 starsDainty!! Beautiful Necklace! Exactly what I was looking for! I love it!!!!!!!!
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Ania on Jun 18, 2023
5 out of 5 starsAmazing seller, made for me special memory of someone really special that passed away ❤️❤️❤️❤️
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Ricardo on Jun 6, 2023
5 out of 5 starsItem arrived on the expected date and matched its description! Great seller
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Kay on May 27, 2023
5 out of 5 starsI am delighted with my personalised bracelet, thank you so much! Being able to have a bracelet made that actually fits my huge wrists is wonderful- I haven’t been able to wear bracelets for decades, until now. Excellent communication, beautiful jewellery, so much choice…….I will definitely use this seller again!
About Contural
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How many days will it take for my package to be delivered?
UK / 2-3 business days
EUROPE / 7-10 business days
USA / 10-15 business days
CANADA / 10- 20 business days
REST OF THE WORLD / 10-20 business days
How my item will be posted?
All orders, international and domestic, are posted via Royal Mail Tracked and Signed Service.
I am buying a present for someone else.
Shop with confidence!
My jewellery pieces are gift ready. You can include a private message for the receiver. If you are not sure which size to buy, please let them know that the item size can be adjusted free of charge.
My bracelet is too long / short.
Please post it back to me and I will adjust the length.
The service is free of charge. However, the buyer is responsible for the postage cost.
Select the listing " Length Correction" and leave me a note with all details. I usually fix the length on the same day and your item will be posted back to you on the next business day.
Are the gemstones natural?
I work only with real natural gemstones.
What materials do you use?
9ct. Solid Gold, 14ct. Solid Gold and 925 Sterling Silver or Argentium Silver
9ct. and 14ct. Gold: doesn't tarnish, lasts forever.
Sterling Silver: Sterling silver is an incredibly durable material, this quality makes it an ideal choice for jewelry that will be worn daily. It is hypoallergenic and affordable. May oxidise over time but it is very easy to clean.
Argentium Silver: a new generation of silver alloys. It was developed specifically to combat the tarnish that occurs as silver oxidises when it comes into contact with air.
The main difference between Argentium and sterling silver is their composition. Argentium, contains a greater amount of pure silver.
Gift wrapping and packaging
All orders are send gift ready!
My shop is environment friendly, therefore I am trying to prevent the use of single use packaging.
All items are send in a small velvet pouch which can be used for life to store your pieces.
I also include a small card which contains the jewellery materials used, gemstone name and a gift message.
Delays
Please be aware that postal companies often work with reduced staff and there are occasional strike actions which may lead to disruptions.
Please place your orders well in advance as delays in delivering is highly possible and unfortunately it is out of my control.